Speaker Information

Steve Baird

Head of Customer Loyalty Marketing, Velocity Frequent Flyer
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About Steve Baird

Steve has over 15 years of experience leading loyalty programs and data driven marketing to increase the P&L.

He joined Velocity Frequent Flyer in 2013 as Head of Customer Loyalty Marketing, and during this time transformed organisational design, brand positioning, core systems and technology; all of which have contributed to growing the membership base from 3.5 to 7 million members.

Prior to Velocity, Steve was a former Senior Marketing Manager at Qantas Loyalty. He holds a bachelor degree in Commerce from Sydney University, majoring in marketing and economics and lives in the Blue Mountains with his family, including 3 boys under 5.

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